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PC and laptop repair

A PC that no longer starts, a laptop running hot, a machine that has become slow, a component to replace: we work in the canton of Vaud, at CHF 80 an hour.

  • CHF 80 / hour
  • Free quote, no obligation
  • Payment after successful completion

What we handle

  • PC or laptop that won't start, or that shuts down or restarts by itself.
  • Machine that runs hot, makes noise or slows down.
  • Failed disk or SSD, faulty memory, power supply.
  • Laptop: screen, keyboard, hinge, battery, at your home or by taking the machine away, depending on the fault.
  • Performance optimisation: SSD in place of a hard disk, added memory, cleaning.

What we check, in this order

  1. The model and the symptomBrand and exact model, age of the machine, what it does when you press the power button, and what changed just before: a knock, a spill, a part added.
  2. Your dataBefore a repair that touches the disk, we check with you whether a backup exists, and we make one if the disk can be read.
  3. Power and startupCharger, battery or power supply, then the signals at startup: indicator lights, beeps, BIOS.
  4. The components, one by oneMemory test, condition of the disk or SSD (S.M.A.R.T.), processor and graphics card temperatures, fans and dust.
  5. On a laptopScreen and ribbon cable, keyboard, hinges, charging socket, and the exact part number to order.
  6. The quote before the partYou receive the cause, the part, its price and the time expected. When the repair costs more than the machine is worth, we tell you.
  7. The repair and the testsReplacement, cleaning, thermal paste if it needs changing, then load tests and a temperature reading.

What you receive

  • Once repaired: a tested machine, with your files back in place when a backup was made.
  • The cause of the problem and the list of what was changed.
  • The result checked with you: temperatures, disk condition.
  • When the repair is not worth the cost: help buying a suitable device.
  • The rate stated in advance; you pay after successful completion.

Where the repair happens

Depending on the fault, the repair is done at your home or the machine is taken away; we tell you beforehand. Remotely for a machine slowed down by its software, provided it starts and can reach the internet. Travel, town by town: areas and travel. For a gaming PC: PC4GAMER, in Lausanne.

Rates

  • Hourly rate, stated in advanceCHF 80 / hour
  • Free travel in Chavornayincluded
  • Travel to the other townsdepends on the town
  • Jobs of more than 2 hoursreduced rate
  • Quotefree, no obligation
  • Paymentafter successful completion

More on our IT support

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